Withdrawal policy

This English version is provided for convenience. The German version is legally binding.

Applies to the purchase of an unlock code by consumers.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Patrick Schöller, Salzgasse 11, 74206 Bad Wimpfen, Germany, email: impressum@gq9.de) of your decision to withdraw from this contract by means of a clear statement (e.g. an email or, for a purchase via Etsy, a message via Etsy). To meet the withdrawal deadline, it is sufficient for you to send your notice before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal. We will use the same means of payment that you used for the original transaction. The unlock code will then be blocked.

Early expiry of the right of withdrawal

Your right of withdrawal expires if you redeem the code after expressly agreeing that we begin the unlocking before the end of the withdrawal period, and after confirming that you are aware that you thereby lose your right of withdrawal (§ 356 (5) BGB).

Model withdrawal form

(If you want to withdraw from the contract, please fill in this form and send it back.)

To Patrick Schöller, Salzgasse 11, 74206 Bad Wimpfen, Germany, email: impressum@gq9.de:
I/We hereby withdraw from the contract concluded by me/us for the purchase of the following digital content: unlock code ____
Ordered on ____ / order number ____
Name ____
Date ____